Shipping & Returns
Shipping Policy
We work hard to ensure your order arrives quickly and safely.
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Orders are typically processed within 1–3 business days after payment has been confirmed. Once your order has been shipped, you'll receive a confirmation email with a tracking number so you can monitor its progress.
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Standard delivery usually takes 5–12 business days within the United States, although shipping times may vary depending on your location, holidays, weather conditions, or carrier delays
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Please ensure your shipping address is accurate before placing your order. Garden's Haven is not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses provided during checkout.
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If you have any questions regarding your shipment, our customer support team is always happy to help at contact@gardenshaven.com
Return & Exchange Policy
Your satisfaction is our priority.
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If you're not completely satisfied with your purchase, you may request a return within 30 days of receiving your order. Returned items must be unused, in their original packaging, and in the same condition in which they were received.
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If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and include photos of the product. We'll gladly work with you to arrange a replacement or issue a refund when appropriate.
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Once your returned item has been received and inspected, approved refunds will be processed back to your original payment method.
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For return instructions or assistance with an exchange, please contact our support team at contact@gardenshaven.com.
We're committed to making every shopping experience with Garden's Haven simple, secure, and worry-free.